Privacy Policy

Gentle Mind provides compassionate physical support and thoughtful consultation for individuals who need extra care and understanding.

Who we are

Suggested text: Our website address is: https://gentleminds.care.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

 

Frequently Asked Questions

Explore our frequently asked questions below to learn more about our commitment to your unique life goals, our professional standards, and how we can support your journey toward a better quality of life.

What services does Gentleminds provide under the NDIS?

As a non-registered NDIS provider, we offer a variety of personalized supports designed for mental health recovery:

  • Assistance with Daily Life: Helping with personal care, meal preparation, household tasks, and medication reminders.

  • Social & Community Participation: Support to attend social groups, appointments, or recreational activities to reduce isolation.

  • Capacity Building: Developing life skills like budgeting, cooking, and time management.

  • Psychosocial Recovery Coaching: Specialized support to help you manage mental health challenges, build resilience, and coordinate your care.

Yes. We provide many of our core supports directly in your home to help you manage everyday activities and grow your independence. This includes assistance with daily routines, household tasks, and developing the skills needed to live comfortably and independently.

While we emphasize walking alongside you in the community , our Psychosocial Recovery Coaching and Capacity Building services are designed to be flexible. We can provide guidance, coordinate mental health services, and help you develop crisis management or recovery plans remotely to ensure you have consistent, dependable support regardless of your location.

We use a holistic and trauma-informed approach to help you build a foundation for a meaningful life. We help you achieve your goals by:

  • Empowering Choice: Supporting you to make your own decisions and shape your own recovery path.

  • Navigating Systems: Helping you understand the NDIS, navigate complex service networks, and advocate for your specific needs.

  • Building Skills: Focusing on long-term independence through life skills workshops and personal wellbeing programs.

  • Connecting to Community: Reducing isolation by building relationships and helping you become an active member of your community.

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